Official WhatsApp Business Platform

Send at scale.
Respond as a team.

Automate notifications, engage customers, and scale support operations using Bloomwire's WhatsApp Business API Sri Lanka platform built for Sri Lankan businesses.

Official APIMeta-compliant messaging
Shared team inboxMulti-agent collaboration
Automation readyBots, APIs, notifications
WhatsApp Business API
Live
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1,284Active chats
Trusted by businesses across Sri Lanka

Powering WhatsApp conversations at scale

From notifications and campaigns to real-time customer support - businesses across Sri Lanka rely on Bloomwire's WhatsApp Business API platform.

100+
Businesses onboarded
10M+
Messages delivered
99.9%
Platform reliability
48 hrs
Average go-live time
Serving multiple industries
Healthcare
Retail & e-commerce
Education
Financial services
Logistics
Meta-compliant API
Secure & scalable infrastructure
Local support team
Fast approval process
Platform features

Everything you need to scale on WhatsApp

Not just API access - a complete platform to manage conversations, automate workflows, and engage customers.

WhatsApp API access

Send and receive messages securely using the official WhatsApp Business API with high delivery reliability.

Shared team inbox

Manage all customer conversations in one place with multi-agent support for your sales and support teams.

Chatbot automation

Automate responses, FAQs, and workflows to handle customer queries instantly — 24/7.

Bulk messaging & campaigns

Send promotional campaigns, alerts, and updates to thousands of customers with high engagement rates.

Easy integration

Integrate seamlessly with your CRM, website, or internal systems using simple APIs and webhooks.

Analytics & insights

Track message delivery, engagement, and performance with real-time reporting and insights.

Use cases

Powerful use cases for every business

From marketing to customer support - use WhatsApp to engage, convert, and retain your customers.

Marketing campaigns

Send promotions, offers, and announcements directly to your customers' WhatsApp.

ExampleFlash sales, product launches, seasonal offers

Alerts & notifications

Deliver real-time updates and transactional messages with high open rates.

ExampleOTPs, order confirmations, appointment reminders

Customer support

Provide fast, real-time support with a shared inbox and automated responses.

ExampleHandling inquiries, complaint resolution, service updates

Sales & lead conversion

Engage leads instantly and convert conversations into sales through WhatsApp.

ExampleLead qualification, product inquiries, closing deals

Automation & chatbots

Automate repetitive conversations and workflows to save time and improve efficiency.

ExampleFAQs, booking flows, order tracking

Customer engagement

Build long-term relationships with personalized and interactive messaging.

ExampleFeedback collection, surveys, re-engagement campaigns
Pricing

Flexible plans for every stage of growth

WhatsApp Business API pricing built for indie makers, growing teams, and enterprise operations.

Initial onboarding fee
Monthly subscription
Agents
Contacts
Channels
AI intent classification¹
AI Chatbot¹
Support

Startup

For individuals, indie hackers, and small teams testing the waters or prototyping integrations.

A one-time setup fee may be applicable for advanced tenant-level configurations.
Free
Up to 2 agents
1,000
WhatsApp Messaging+ Website Live Chat Widget
Email / Phone

Scale

For established businesses needing high volume, advanced automation, and absolute reliability.

A one-time setup fee may be applicable for advanced tenant-level configurations.
LKR 6,500/ agent / month
Up to 20 agents
1M
WhatsApp Messaging+Calling+ Website Live Chat Widget
Extended support hours

Enterprise

For large-scale operations requiring custom security, dedicated support, and strict compliance.

A one-time setup fee may be applicable for advanced tenant-level configurations.
Custombased on use case
Custom
Custom
WhatsApp Messaging+Calling+ Call Center Solution+ Live Chat Widget
SLA-backed support

Meta conversation pricing

WhatsApp conversation charges are billed separately by Meta based on message category and destination country. Categories include Service, Utility, Authentication, and Marketing conversations.

Service
Utility
Authentication
Marketing

AI credits - pay only for what you use

AI features run on prepaid credits so you never pay for capacity you don't need. Credits are consumed only when the AI actively works on your behalf.

  • AI Chatbot reply Consumes AI credits
  • Intent classification Consumes AI credits
  • AI Credit top-up bundle Prepaid

AI credits are shared across all AI features and never expire while your subscription is active.

¹ AI features - intent classification & chatbot auto-reply run on prepaid AI credits billed based on usage. Onboarding is an optional white-glove service covering WhatsApp Business API integration, team & permissions setup, and AI chatbot configuration, so you can start using the platform without any manual setup. Final pricing may vary based on country, Meta pricing updates, message category, and monthly message volume.

FAQ

Frequently asked questions

Everything you need to know about WhatsApp Business API, onboarding, pricing, integrations, automation, and customer engagement.

What is WhatsApp Business API?

WhatsApp Business API enables businesses to communicate with customers at scale through automation, shared team inboxes, chatbots, CRM integrations, notifications, and personalized messaging.

What is the difference between WhatsApp Business App and WhatsApp Business API?

The WhatsApp Business App is intended for small businesses managing conversations manually. WhatsApp Business API is designed for growing businesses that need automation, multiple agents, CRM connectivity, and scalable messaging.

How much does WhatsApp Business API cost?

Pricing typically includes your subscription plan with Bloomwire and Meta messaging charges. Costs vary depending on message volume, destination country, and message category.

Can I use my existing WhatsApp number?

Yes. In most cases, your existing WhatsApp Business number can be migrated to the WhatsApp Business Platform while retaining the same number.

Can multiple team members use the same WhatsApp number?

Yes. Multiple agents can manage customer conversations from a shared inbox while maintaining a single or multiple business numbers.

Can I send bulk WhatsApp messages?

Yes. Unlike unofficial messaging tools, WhatsApp Business API is officially approved by Meta, providing a secure and compliant way to send marketing, utility, authentication, and service messages.

Can I build a chatbot on WhatsApp?

Yes. AI-powered chatbots can automate customer support, lead qualification, appointment scheduling, FAQs, and routine business workflows.

Can WhatsApp Business API integrate with my CRM?

Yes. WhatsApp Business API can integrate with CRMs, ERPs, websites, e-commerce platforms, helpdesks, and custom business applications by connecting with Bloomwire's APIs and webhooks.

Is WhatsApp Business API secure?

Yes. WhatsApp uses end-to-end encryption and enterprise-grade security measures to help protect business and customer communications.

Why choose Bloomwire for WhatsApp Business API?

Bloomwire combines WhatsApp Business API access, automation, AI capabilities, integrations, onboarding assistance, and dedicated support through a unified customer engagement platform.

Didn't find your answer?

Browse our comprehensive knowledge base for setup guides, troubleshooting articles, API documentation, onboarding help, and WhatsApp Business best practices.

Browse knowledge base
How it works

Get started in five simple steps

We handle the entire WhatsApp Business API setup from Meta verification to going live while letting you focus on your customers.

1
You do this

Connect your business

Link your Facebook Business account and share your business details with us to begin the API application.

2
We handle this

Meta verification

Our team submits and manages the full Meta business verification and WhatsApp API approval process on your behalf.

3
You do this

Number verification

Verify your business phone number via OTP to activate WhatsApp messaging capabilities on your chosen number.

4
We handle this

Platform setup

We configure your shared inbox, automation flows, team access, and integrations - ready for your team to use on day one.

5
You're live

Start messaging

Go live and start sending notifications, running campaigns, and managing customer conversations - all from one platform.

Most businesses go live within 48 hours
Ready to get started?

Launch WhatsApp for your business today

Our Sri Lanka-based team will handle everything including Meta verification, setup, and onboarding and have you live within 48 hours.

Go live in 48 hours Official Meta-verified API Full setup handled for you Local support team
WhatsApp Business API Sri Lanka | Bloomwire