🔒 Privacy & Data Protection

Your Data.
Protected Responsibly.

Bloomwire is committed to protecting customer, business, and communication data through secure infrastructure, responsible processing practices, and transparent privacy standards across our platform and services.

Last Updated May 16, 2026
Policy Version v2.0
01

Introduction

Bloomwire values the privacy and security of customer, business, and communication data. This Privacy Policy explains how we collect, use, process, store, and protect information across our services, platforms, APIs, and websites.

By using Bloomwire services, you acknowledge and agree to the practices outlined in this Privacy Policy.

02

Information We Collect

Depending on the services utilized, Bloomwire may collect information including:

  • Business and account information
  • Names, phone numbers, and contact details
  • Messaging and communication metadata
  • Billing and payment information
  • Browser, device, and technical analytics data
  • Support and customer service interactions
03

How We Use Information

Bloomwire uses collected information to operate, maintain, improve, and secure platform services.

Information may be used for authentication, service delivery, platform analytics, fraud prevention, billing, customer support, and regulatory compliance.
04

Messaging & Communication Data

Bloomwire provides communication infrastructure including SMS messaging, WhatsApp Business APIs, automation systems, and customer engagement tools.

Messaging data may pass through telecom operators, Meta platforms, cloud providers, or other third-party delivery infrastructure necessary for message routing and delivery.

Users are responsible for obtaining recipient consent before sending communications through the platform.
05

Data Sharing & Third Parties

Bloomwire may share information with trusted third-party providers required for platform operations, including:

  • Cloud infrastructure providers
  • Payment processors
  • Telecom operators
  • Meta and WhatsApp Business services
  • Security and monitoring providers

We do not sell customer or business data to third parties.

06

Data Retention

Bloomwire retains data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain security, and enforce platform agreements.

Retention periods may vary depending on service type, regulatory requirements, and operational needs.

07

Security Measures

Bloomwire implements administrative, technical, and operational safeguards designed to protect systems, infrastructure, and customer data.

Security measures may include encryption, access controls, monitoring systems, authentication mechanisms, and infrastructure protection.
08

Cookies & Tracking

Bloomwire websites and platforms may use cookies, analytics tools, and similar technologies to improve functionality, user experience, performance monitoring, and website analytics.

Users may manage browser cookie preferences through their browser settings.

09

User Rights

Depending on applicable laws and regulations, users may have rights related to their personal data, including:

  • Request access to stored data
  • Request corrections or updates
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Opt out of certain communications
10

Policy Updates

Bloomwire may revise this Privacy Policy periodically to reflect platform updates, operational changes, legal requirements, or security improvements.

Updated versions will be published on this page together with the revised effective date.

11

Contact Information

For privacy-related questions, data protection inquiries, or requests regarding this Privacy Policy, please contact Bloomwire.

Contact +94771896854
Privacy & Data Protection

Questions About Your Privacy?

If you have questions regarding data handling, privacy practices, platform security, or personal information requests, the Bloomwire team is here to help.