WhatsApp, SMS, AI agents and voice for your business, on one platform
Reply to customers faster, automate routine questions and stop juggling communication providers. Bloomwire brings your channels into one inbox for your team and connects them to the systems you already use, with a local team in Sri Lanka.
- 150+businesses served
- 10M+messages processed
- 99.9%platform reliability
TopWeb.LK Award winner, June 2026 and March 2025 (opens in a new tab)
Your customers are on WhatsApp and SMS. One phone and a handful of providers cannot keep up.
Chats pile up on one phone
Several staff share one WhatsApp, nobody knows who replied, and enquiries that come in after hours wait until morning.
Every channel has its own provider
OTPs, order updates, promotions and calls run through different systems, with different bills and no single view of the customer.
Updates are sent by hand
Order, delivery and payment messages are copied from your system into WhatsApp or SMS one at a time.
Bloomwire fixes this with one platform and one local team: every channel in one place, AI that answers routine questions, and messages that go out automatically from the systems you already use.
One platform for every customer conversation
Bloomwire is the company; Unecast is the platform your team logs in to. Add the channels you need, put AI agents to work across them and connect it all to your systems.
Unecast: the platform your team logs in to
WhatsApp, SMS and web chat in one shared inbox, with campaigns, automations, AI agents, calling and live delivery reports on the same workspace.
10M+messages processed, with 99.9% platform reliability
WhatsApp Business API
Run sales, support and WhatsApp marketing on one verified number: a shared team inbox, order and delivery updates, and AI replies around the clock.
250 → 10,000WhatsApp conversations a day for Colombo Furniture House
SMS Gateway and OTP
Send OTPs, alerts and scheduled bulk campaigns under your own brand name, over direct operator routes.
LKR 0.50per SMS, taxes included
AI Studio
AI agents trained on your own content answer routine questions on WhatsApp, web chat and voice, qualify leads, and hand over to a person with the full context.
Cloud Call Center
Answer and make WhatsApp calls from a browser, with routing, queues and an AI voice agent built in.
Messaging integrations
Send order updates, alerts and OTPs from your own systems, and connect WhatsApp, SMS and AI to your CRM, ERP or online store, with custom software when you need it.
Navicat licensing
As the official Navicat partner for Sri Lanka, we also supply genuine Navicat licences, renewals and upgrades, with local help choosing the right edition.
From one shared phone to a WhatsApp team inbox
A Sri Lankan furniture retailer moved to a shared, multi-user inbox on the official WhatsApp Business API, kept the WhatsApp Business App its staff already knew, and had its daily messaging limit raised from 250 to 10,000 conversations.
“Bloomwire transformed the way we communicate with customers on WhatsApp.”
Simple pricing in rupees, and two ways to start
Create your account yourself in minutes, or let our team in Sri Lanka set everything up with you.
LKR 0.50 per SMS
Transactional SMS at LKR 0.50 and promotional at LKR 0.70, taxes included. No setup fee or monthly charge, and 50 free test SMS for new accounts.
From LKR 8,500 a month
A Bloomwire plan plus Meta's message fees at no markup. Most businesses finish onboarding in 10 to 30 minutes and keep their existing number.
We set it up with you
Sender ID registration, WhatsApp verification, your AI agent and integrations, with support from a team in Sri Lanka. Voice and AI are quoted for your needs.
Local expertise.
Global capability.
We work with leading technology partners and telecom operators to deliver enterprise-grade communication solutions with local support and global standards.
- Reliable infrastructureRedundant, monitored and built for 99.9% reliability
- Expert local supportA Sri Lankan team that understands your business
- Trusted partnershipsMeta, Route Mobile, ValueFirst, Hutch and Navicat
Connect WhatsApp, SMS and AI agents to your own systems
Send and receive WhatsApp messages, manage contacts and webhooks, send SMS over REST or SMPP, and run your AI agents from any system.
- WhatsApp templates, replies and delivery status
- SMS over REST or SMPP with delivery reports
- AI agent run endpoints with scoped keys
- WooCommerce, Shopify, WordPress and WHMCS
Built for the way Sri Lankan businesses work
A Sri Lankan team, building since 2019
Bloomwire (Private) Ltd started in 2019 to fix a simple problem: business communication was split across too many providers. We brought SMS, WhatsApp and WhatsApp calling into one system — then built AI that works alongside people.
Rumal GanegodaPresident
Bob ChoudhurySVP, Product & Operations
Harsha BandaraSVP, AI & Engineering
Ideas, updates and stories
Frequently asked questions
Quick answers about Bloomwire and our customer communication products.
What does Bloomwire do?
Bloomwire (Private) Ltd is a Sri Lankan business communication technology company founded in 2019. We help businesses send, receive and automate customer conversations on one platform, Unecast: the WhatsApp Business API, an SMS gateway, a cloud call center and AI agents built in AI Studio, all supported by a local team.
How can my business get the WhatsApp Business API in Sri Lanka?
Bloomwire provides access to the official WhatsApp Business API through Meta partnerships. Our team handles business verification, number setup, message templates and onboarding, so you can send notifications and chat with customers from a shared team inbox.
Can I send bulk SMS with my company name as the sender ID?
Yes. Bloomwire’s SMS Gateway supports branded sender IDs, one-time passwords (OTPs), transactional alerts and scheduled bulk campaigns, with direct operator connectivity across Sri Lanka. You can send through our web portal or API.
Which industries does Bloomwire work with?
We work with retail and e-commerce, hospitality and travel, healthcare, education, manufacturing and FMCG, and financial services businesses. Our clients include Hutch Enterprise, Loan Plus, Halpé Tea, 98 Acres and HuMed.
Where is Bloomwire located and how can I contact you?
Bloomwire is based in Pannipitiya, Sri Lanka. Call +94 77 600 3273 or email sales@bloomwire.lk, Monday to Friday, 9 AM to 6 PM.
See it working on your own use case.
Create your account yourself in minutes, book a short walkthrough with our team, or tell us your volumes and we will send a quotation.