Connecting businesses with what matters most
Bloomwire is a Sri Lankan technology company helping businesses send, receive and automate customer communication — through reliable, scalable and easy-to-use solutions.
A Sri Lankan technology company with a global ambition
Bloomwire (Private) Ltd started in 2019 to fix a simple problem: business communication was split across too many providers. We brought SMS, WhatsApp and cloud voice into one system — then built AI that works alongside people.
We combine local expertise with global technology partnerships to deliver reliable, secure and scalable solutions.
To become the platform powering customer communication for businesses across Sri Lanka and beyond.
Technology for every customer conversation
WhatsApp Business API
Enable smart, two-way customer conversations with the official WhatsApp Business API.
Learn moreCloud Call Center
A modern cloud contact centre with IVR, call routing, recording and real-time analytics.
Learn moreAI Studio
Build, deploy and manage AI agents to automate customer communication across channels.
Learn moreSMS Gateway
Send high-volume messages, alerts and OTPs with a reliable and scalable SMS platform.
Learn moreLocal expertise.
Global capability.
We work with leading technology partners and telecom operators to deliver enterprise-grade communication solutions with local support and global standards.
- Reliable infrastructureRedundant, monitored and built for 99.9% reliability
- Expert local supportA Sri Lankan team that understands your business
- Trusted partnershipsMeta, Route Mobile, ValueFirst, Hutch and Navicat
Built for the way Sri Lankan businesses work
The people behind Bloomwire
Rumal GanegodaPresident
Parth ChoudhurySVP, Product & Operations
Harsha BandaraSVP, AI & Engineering
Frequently asked questions
Quick answers about Bloomwire and our customer communication products.
What does Bloomwire do?
Bloomwire (Private) Ltd is a Sri Lankan business communication technology company founded in 2019. We help businesses send, receive and automate customer conversations with four products — WhatsApp Business API, Cloud Call Center, AI Studio (an agentic AI platform) and an SMS Gateway — all supported by a local team.
How can my business get the WhatsApp Business API in Sri Lanka?
Bloomwire provides access to the official WhatsApp Business API through Meta partnerships. Our team handles business verification, number setup, message templates and onboarding, so you can send notifications and chat with customers from a shared team inbox.
Can I send bulk SMS with my company name as the sender ID?
Yes. Bloomwire’s SMS Gateway supports branded sender IDs, one-time passwords (OTPs), transactional alerts and scheduled bulk campaigns, with direct operator connectivity across Sri Lanka. You can send through our web portal or API.
Which industries does Bloomwire work with?
We work with retail and e-commerce, hospitality and travel, healthcare, education, manufacturing and FMCG, and financial services businesses. Our clients include Hutch Enterprise, Loan Plus, Halpé Tea, 98 Acres and HuMed.
Where is Bloomwire located and how can I contact you?
Bloomwire is based in Pannipitiya, Sri Lanka. Call +94 77 600 3273 or email [email protected], Monday to Friday, 9 AM to 6 PM.
Build better customer conversations with Bloomwire.
Tell us about your requirements and our team will get in touch with you.